Last updated: 30 September 2026
Brenter GmbH operates the online shop snowbike.com. We want everyone to be able to use our shop. This statement describes how the shop meets the requirements of the Austrian Accessibility Act (Barrierefreiheitsgesetz, BaFG).
How we meet the requirements
Our benchmark is the standard EN 301 549 and the WCAG 2.1 guidelines at level AA. Specifically:
- Form fields are labelled; error messages are shown as text.
- Text can be enlarged up to 200% in the browser.
- Using the accessibility icon at the bottom right, you can adjust contrast, font size and spacing.
- Orders are also possible by e-mail or phone.
Known limitations
- Some older images still lack alternative text; we are adding it continuously.
- Some yellow buttons in the shop have insufficient colour contrast. You can switch on high contrast via the accessibility icon at the bottom right.
- Older user manuals in PDF format are not fully accessible. On request, we will send them in an accessible format.
- The map in the dealer search is provided by a third party. The dealers are also listed as text below the map.
Feedback and contact
If you notice barriers or need content in another format: office@snowbike.com or +43 6272 7777. We will reply within 14 days.
Complaints
If you are not satisfied with our reply, you can contact the Sozialministeriumservice, which monitors compliance with the Accessibility Act in Austria: www.sozialministeriumservice.gv.at.
This statement is based on a self-assessment and was prepared on 30 September 2026.
This is a translation. In case of discrepancies, the German version prevails.